2.1 To purchase an ATG Theatre Card you must be at least 18 years of age and be a resident in the UK.
2.2 An ATG Theatre Card can be purchased online at www.atgtickets.com/theatrecard or by calling 0844 871 7633.
2.3 The Ambassador Theatre Group reserves the right to refuse any application for an ATG Theatre Card.
2.4 When your application for an ATG Theatre Card has been accepted you will be issued with an ATG Theatre Card and an ATG Theatre Card number. Neither an ATG Theatre Card nor an ATG Theatre Card number will be issued until ATG has received full payment.
2.5 Your ATG Theatre Card Benefits can be utilised immediately upon purchase. You will be issued with Your ATG Theatre Card within 28 working days.
2.6 Your ATG Theatre Card number must be quoted at all times when booking tickets.
2.7 Subject to these Conditions, the ATG Theatre Card will be valid for the Validity Period, commencing on the date that you purchased your ATG Theatre Card.
2.8 Your Direct Debit agreement is with ATG London Limited and it is the name of this company that will appear on your bank statements as the payee. You have the right to cancel your Direct Debit in accordance with the Direct Debit Guarantee below, but if you do cancel your Direct Debit and have received Benefits, ATG reserves the right to require that you pay to ATG within 7 working days the full amount of the Initial Fee (or, as the case may be, the relevant Renewal Fee) or, if such Fee is not so paid, the value of the Benefits received, including any applicable ticket or booking fees that would have applied to the purchase of tickets had you not held a valid ATG Theatre Card.
2.9 The Direct Debit Guarantee
If there are any changes to the amount, date or frequency of your Direct Debit we will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request us to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
If an error is made by us in the payment of your Direct Debit, you are entitled to a full and immediate refund of the amount which has been incorrectly paid from your bank or building society.
If you receive a refund you are not entitled to, you must pay it back when we ask you to.
You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.