Access for Wheelchair Users and those with Limited Mobility

Our staff and Access Champions work with the restrictions of our beautiful, historic theatres to make your visit as smooth as possible.

Wheelchair Access

Booking Tickets

You can find detailed information about each theatre's wheelchair spaces, accessible toilets, lift services and general accessibility on each theatre's Access section. Please make sure to explain your particular Access requirements when you book your tickets and specify if you are able to transfer or need a wheelchair space:

Dedicated Access Booking line: 0800 912 6971 or our typetalk number 18001 0800 912 6971

Arriving at the theatre
We recommend that all our patrons arrive 30 minutes before the performance starts. If you require assistance, please notify a member of staff on arrival.

Transferring from a wheelchair
We understand that many of our patrons are more comfortable transferring from their wheelchair to a theatre seat to watch the performance. When booking via our dedicated Access booking line (0800 912 6971 or our typetalk number 18001 0800 912 6971), please explain your particular Access requirements and let them know the type of chair that you will be transferring from to ensure that we are able to store it whilst you watch the performance.

At Seat Service

What is At Seat Service?
This can be provided for any patrons with Access requirements. Our friendly Front of House staff can arrange for refreshments to be brought to your seat, both before the performance and during the interval. They will take your order for drinks, ice cream, merchandise or kiosk items and can bring it to you in your seat. 

Arranging At Seat Service
You do not need to book At Seat Service in advance. Please request this on arrival with a member of staff at the performance you attend. There will be no need to pay more for these refreshments, but we can only accept cash at present.